Perform[cb] Logo

The Advertiser's Guide to Marketing Compliance

The Advertiser's Guide to Marketing Compliance - What is marketing compliance?

What is Marketing Compliance?

Marketing compliance refers to the practice of creating marketing or advertising campaigns that meet or comply with legal and regulatory requirements put in place to protect marketers and their consumers.

Marketers may also create and enforce their own marketing compliance guidelines to ensure partners, such as influencers or affiliates, communicate their brand’s messaging accurately.

$5.1M

Non-compliant marketers lost an average of more than $5.1M due to disruptions in business

Source

$1.45M

Businesses that enabled compliance technology saved an average of $1.45M in compliance costs

Source

69%

69% of executives are not confident that their current risk management practices will be enough to meet future needs

Source

3 Out of 4 Ad Campaigns Deliver Ads Adjacent to Brand-Inappropriate Content.

Don’t be one of them. Talk to an advertising compliance expert today.

3 Out of 4 Ad Campaigns Deliver Ads Adjacent to Brand-Inappropriate Content.

How Does Marketing Compliance Work?

There are a variety of rules, laws, and regulations in place to protect both marketers and consumers from risks such as false advertising and stolen ad spend. Marketers have also been known to create their own set of compliance or brand safety guidelines to ensure their brands are represented properly by third-party partners.

These marketing guidelines typically include mentions of FTC regulations, in addition to specific language partners should or should not use when representing the marketer’s brand.

Some marketers employ in-house compliance or legal teams to ensure their marketing communications remain compliant across all third parties; others outsource their marketing compliance management to an agency or network to lighten the load on their in-house teams.

How Does Marketing Compliance Work?

As tedious as marketing compliance implementation may seem, non-compliant businesses averaged a loss of more than $5.1M in revenue in 2020 alone. Marketing compliance not only saves brands from paying financially, but it also drives invaluable customer trust.

Marketing Compliance for Finance

Marketing Compliance
for Finance

The finance industry experienced major shifts in 2020 in response to Covid-19, resulting in the demand for finance apps to grow. As marketers bank on the future of fintech, compliance is an essential component for continued success.

Compliance standards are centered around providing consumers with a transparent buying experience. This is especially crucial in the fintech space, as financial security continues to be top-of-mind for consumers. Finance brands are required to enforce an in-depth vetting and compliance process to satisfy FTC and Financial Industry Regulatory Authority (FINRA) guidelines. When developing compliance guidelines, there are several important factors to consider. Check out the Compliance for Finance Marketers infographic to learn more about what finance marketers should consider when creating their compliance standards.

Learn to Navigate the Compliance Pitfalls of Finance Marketing

image
pay per call

Pay-Per-Call (PPC) Marketing Compliance

Marketers who invest in pay-per-call marketing (PPC) are likely aware of the compliance regulations and laws set in place to protect both themselves and the privacy of consumers. Pay-per-call eliminates the fear of click fraud from marketing campaigns because calls can be verified, tracked, and measured by a trusted PPC network – but that doesn’t mean marketers are entirely safe from the gray areas of the digital world. The most relevant marketing compliance laws and regulations in pay-per-call marketing include Telephone Consumer Protection Act (TCPA), California Consumer Privacy Act (CCPA), Telemarketing Sales Rule (TSR), Federal Trade Commission Act (FTC), among others.

In order to successfully ward off potential threats and fraud found across the PPC industry, brands must be highly selective when choosing a PPC network to partner with. The crucial compliance components every marketer should look for in a PPC network are one that thoroughly vets all its call sources, reviews and approves affiliate creatives, and screens calls for quality assurance. If you’re looking to invest in the PPC channel, learn more about how you can enforce pay-per-call compliance standards in your campaigns.

Federal Marketing Regulations

The Federal Trade Commission (FTC) has set several regulations and guidelines in place to ensure all marketers comply with the same set of standards. The most well-known of these regulations include:

Advertising & Marketing Basics:

  • Marketing claims must be truthful, cannot be deceptive or unfair, and must be evidence-based.

Endorsements, Influencers, & Reviews:

  • All endorsements must comply with the FTC Act and Endorsement Guides.
  • All influencers must disclose any monetary or material connections related to their relationship or contractual agreement with the marketer.
  • Any review site housing consumer reviews must comply with the Consumer Review Fairness Act.
Federal Marketing Regulations
What is Ad Fraud?

What is Ad Fraud?

Digital ad fraud can take many forms but the end goal is always the same – to drive fraudulent traffic or conversions to a marketer’s campaign in order to steal ad spend. For marketers looking to gain a better understanding of how to protect their campaigns, it is important to first understand which shapes fraud can take.

Learn more about how ad fraud can impact marketing compliance practices.

Pro Tip:

Employing an in-house Compliance team can help mitigate your risk of ad fraud. If you’re not able to employ an in-house team, major networks and agencies often offer compliance monitoring, partner vetting, and anti-fraud technology with campaign management. Contact Perform[cb]’s team of compliance experts to learn about how you can better secure your campaigns today.

FAQ

What is marketing compliance?

Marketing compliance refers to the practice of creating marketing or advertising campaigns that meet or comply with legal and regulatory requirements put in place to protect marketers and their consumers.

Why does marketing compliance matter?

Being compliant helps avoid a huge number of potentially costly pitfalls, including business disruption, legal entanglements, and brand maintenance. Marketing compliance guidelines ensure partners, such as influencers or affiliates, communicate a brand’s messaging accurately.

Who should be doing marketing compliance?

Any business that is advertising products, and making marketing claims or offers, needs to make sure they follow and meet consumer compliance regulations. Marketing compliance not only saves brands from paying financially, but also drives invaluable customer trust.

Start protecting your brand today

Talk to a Marketing Compliance Expert Now